Policies
Effective Date: September 3, 2026
Booking Appointments & Payment
Payment is required at the time of booking to reserve your appointment.
All payments are non-refundable. If applicable, payments may be applied as a credit toward future services at the discretion of Get Real to Heal®.
Cancellation Policy
Your appointment time is reserved especially for you.
We kindly ask for 48 hours' notice if you need to reschedule.
Each appointment includes one complimentary reschedule when requested at least 48 hours in advance. Additional reschedule requests may be subject to a $22 administrative fee.
Appointments canceled with less than 48 hours' notice are non-refundable.
Missed Appointments
Appointments beginning more than 10 minutes late may be considered missed if there is not enough time remaining to safely provide the scheduled service.
Missed appointments are non-refundable.
Confidentiality
Your privacy matters.
Everything shared during coaching sessions is treated with respect and confidentiality except where disclosure is required by law.
Information submitted through this website is protected using reasonable administrative and technical safeguards.
Courses, Workshops & Digital Products
Enrollment reserves your place in the selected offering.
Due to the digital nature of our educational resources, online courses, memberships, workshops, retreats, and downloadable materials are non-refundable unless otherwise stated.
Health & Wellness Disclaimer
Get Real to Heal® provides health and wellness coaching, educational resources, and personal development services.
Our services are designed to support self-awareness, education, and personal growth. They are not intended to diagnose, treat, cure, or prevent any disease, nor are they a substitute for medical, psychological, or licensed healthcare services.
Any information shared through this website, coaching sessions, courses, podcasts, workshops, or educational materials should not replace advice from your physician or other qualified healthcare provider.
Always consult your healthcare provider regarding medical concerns, diagnoses, medications, or treatment decisions.
Privacy Policy
Effective Date: September 3, 2026
Get Real to Heal® ("Get Real to Heal," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products or services, register for events, or otherwise interact with us.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Billing information
- Account information
- Health or wellness information you voluntarily choose to share
- Messages submitted through contact forms
- Course enrollments
- Appointment requests
We may also automatically collect information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring websites
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Provide coaching and educational services
- Process purchases and payments
- Schedule appointments
- Deliver digital products and courses
- Respond to inquiries
- Improve our website and services
- Send newsletters and marketing communications (you may unsubscribe at any time)
- Comply with legal obligations
- Protect our business and users
Payment Information
Payments are processed through trusted third-party payment processors. Get Real to Heal® does not store complete credit card information on our servers.
Please review the privacy policies of any payment processors you use when making purchases.
Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and better understand how visitors use our website.
We may also use third-party analytics services, including Google Analytics and other marketing platforms, to help improve our services.
You may disable cookies through your browser settings, although some website features may not function properly.
Email Communications
If you subscribe to our newsletter or download resources, we may send educational content, updates, promotions, or information about our services.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who assist in operating our website or business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Scheduling software
- Customer relationship management systems
- Analytics providers
These providers only receive information necessary to perform their services.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under 18.
If we become aware that personal information from a minor has been collected without appropriate consent, we will take reasonable steps to delete it.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Get Real to Heal®
www.getrealtoheal.net
[email protected]
